Amica - Auto Insurance: My auto premium went up. Our cars are older. We...
A Amica - Auto Insurance customer review by GetHuman user ~Mass driver from November 9th, 2017
Background on ~Mass driver's case
GetHuman: ~Mass driver - can you tell our other Amica - Auto Insurance customers when your case took place?
~Mass driver: Yup. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Amica - Auto Insurance, and if so, how?
GetHuman: And which of these common Amica - Auto Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Mass driver a list of common Amica - Auto Insurance problems)
~Mass driver: "None of those really matches why I wanted to call Amica - Auto Insurance that day." was why I was trying to call.
~Mass driver's review of Amica - Auto Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Amica - Auto Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mass driver: My auto premium went up. Our cars are older. We've had no claims for over * years. The answer was "we had a rate increase." So while I was unhappy with the answer, the Amica person was polite and businesslike.
GetHuman: Let's quantify your experience contacting Amica - Auto Insurance. On a scale of 1 to 5, how easy is it go get help on a Amica - Auto Insurance problem?
~Mass driver: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mass driver: I'd give them a three out of five on communication.
GetHuman: And what about Amica - Auto Insurance's ability to quickly and effectively address your problem?
~Mass driver: For that I would say five out of five.
GetHuman: And finally- any advice for other Amica - Auto Insurance customers?
~Mass driver: Call them early in the day or late. Don't forget any personal or account information you might need for Amica - Auto Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mass driver taken from his Amica - Auto Insurance customer service problem that occurred on November 4th, 2017.