Amtrak Reviews

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DateRating

Amtrak

Phone breaking up. agent rude and confrontational, i hung up. (Spam word completely indecipherable the...

Amtrak

Called to ask about getting a discount - a fare that is normally $15 somehow skyrocketed to $39. Talked wi...

Amtrak

Tried to argue the problem, even though he wasn't involved (had issue at station) and had no prior knowledg...

Amtrak

The Amtrak website crashed four times when I had filled out all the information. Finally I called this numb...

Amtrak

wow! Went through the phone tree via the tel. number on my ticket and was facing an 11 minute hold time...

Amtrak

Customer Service answered my call and talked to a person within a minute with all questions answered. Very good.

Amtrak

Was told to call to get update on friend in crash. Operator seemed not interest and said she could not helpo

Amtrak

my checked bag was left at the station of departure, I filled out claim, next day, strange story about how...

Amtrak

Amtrak had lost my checked bag, I was unable to get ahold of a person at Customer Relations~~waited 40 min...

Amtrak

unfortunately traveling following day after derailed train and trying to get information to proceeed w/ amt...
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