Amway: A guy named Raul helped me. He was very underst...
A Amway customer review by GetHuman user ~dimondtobe from November 22nd, 2017
Background on ~dimondtobe's case
GetHuman: ~dimondtobe - can you tell our other Amway customers when your case took place?
~dimondtobe: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Amway, and if so, how?
GetHuman: And which of these common Amway customer issues best describes the reason you wanted to talk to them?
(Shows ~dimondtobe a list of common Amway problems)
~dimondtobe: "Make a purchase" was why I was trying to call.
~dimondtobe's review of Amway customer service
GetHuman: So how would you sum up your experience for GetHuman's Amway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dimondtobe: A guy named Raul helped me. He was very understanding and did everything possible to meet my needs. He helped me out a lot in a time of need and I just want to thank him from the bottom of my heart. I was very stressed with this and he gave me the confidence and motivation to keep going just by answering the phone call with such a genuine tone of voice. I'm very pleased.
GetHuman: Let's quantify your experience contacting Amway. On a scale of 1 to 5, how easy is it go get help on a Amway problem?
~dimondtobe: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dimondtobe: I'd give them a five out of five on communication.
GetHuman: And what about Amway's ability to quickly and effectively address your problem?
~dimondtobe: For that I would say three out of five.
GetHuman: And finally- any advice for other Amway customers?
~dimondtobe: Call them early in the day or late. Don't forget any personal or account information you might need for Amway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dimondtobe taken from his Amway customer service problem that occurred on November 21st, 2017.
Amway
5.00 of 5 stars | 7 reviews
~dimondtobe's Amway Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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