Andrae Michaels National Portrait Studio: To start off this company is terrible we were e...
A Andrae Michaels National Portrait Studio customer review by GetHuman user ~mari from November 24th, 2017
Background on ~mari's case
GetHuman: ~mari - can you tell our other Andrae Michaels National Portrait Studio customers when your case took place?
~mari: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to Andrae Michaels National Portrait Studio, and if so, how?
GetHuman: And which of these common Andrae Michaels National Portrait Studio customer issues best describes the reason you wanted to talk to them?
(Shows ~mari a list of common Andrae Michaels National Portrait Studio problems)
~mari: "Setup service" was why I was trying to call.
~mari's review of Andrae Michaels National Portrait Studio customer service
GetHuman: So how would you sum up your experience for GetHuman's Andrae Michaels National Portrait Studio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mari: To start off this company is terrible we were excited to pick up pictures of our son just to find out that we had to wait * *** hours even with a set appointment.... any how when we finally got to see our pictures we were very very disappointed the pictures were just terrible the edit was just **** we asked if there was anything we could work out and the rep said no that's what we were taking home weather we liked it or not however he showed us better pictures of him but said he could drop the price from **** to *** ridiculously expensive and didn't help us just tried ******* us over
GetHuman: Let's quantify your experience contacting Andrae Michaels National Portrait Studio. On a scale of 1 to 5, how easy is it go get help on a Andrae Michaels National Portrait Studio problem?
~mari: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mari: I'd give them a one out of five on communication.
GetHuman: And what about Andrae Michaels National Portrait Studio's ability to quickly and effectively address your problem?
~mari: For that I would say two out of five.
GetHuman: And finally- any advice for other Andrae Michaels National Portrait Studio customers?
~mari: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Andrae Michaels National Portrait Studio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mari taken from his Andrae Michaels National Portrait Studio customer service problem that occurred on November 15th, 2017.
Andrae Michaels National Portrait Studio
2.00 of 5 stars | 6 reviews
~mari's Andrae Michaels National Portrait Studio Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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