Complaint for Anjolee.com

A Anjolee.com customer review by GetHuman user GetHuman54110 from December 10th, 2017

Background on GetHuman54110's case

GetHuman: GetHuman54110 - can you tell our other Anjolee.com customers when your case took place?
GetHuman54110: Yeah. It was afternoon, on December 8th.
GetHuman: Did you reach out to Anjolee.com, and if so, how?
GetHuman54110: I used a live chat I found on the GetHuman Anjolee.com customer service contact info page: Contact Anjolee.com Customer Service
GetHuman: And which of these common Anjolee.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman54110 a list of common Anjolee.com problems)
GetHuman54110: "Cancel order" was why I was trying to contact.

GetHuman54110's review of Anjolee.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Anjolee.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman54110: Complaint for Anjolee.com
GetHuman: Can you tell the rest of us a bit more from what happened on 12/08/17?
GetHuman54110: Can you help me by you contacting the Anjolee.com customer service? Asking them to forgive me for making a tiny mistake with paying for the earrings and let them give me one more chance. This the first time. Because, I love their earrings and I imagine that I didn't do this mistake at all. Also, I have called them thrice they didn't forgive me at all and I had the chance to send the money by Pay-pal they refunded it to me. So, I cried a lot that I imagined that I never made this mistake with them at all. I imagine that I paid by Pay-pal straight away.
GetHuman: Let's quantify your experience contacting Anjolee.com. On a scale of 1 to 5, how easy is it go get help on a Anjolee.com problem?
GetHuman54110: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman54110: I'd give them a one out of five on communication.
GetHuman: And what about Anjolee.com's ability to quickly and effectively address your problem?
GetHuman54110: For that I would say two out of five.
GetHuman: And finally- any advice for other Anjolee.com customers?
GetHuman54110: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Anjolee.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman54110 taken from his Anjolee.com customer service problem that occurred on December 8th, 2017.

Anjolee.com

-1.00 of 5 stars | 28 reviews

GetHuman54110's Anjolee.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Anjolee.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Anjolee.com in any way.

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