Annual Free Credit Report: I filled out a form and never rec'd any credit...

A Annual Free Credit Report customer review by GetHuman user ~suzanne kawaguchi from November 27th, 2017

Background on ~suzanne kawaguchi's case

GetHuman: ~suzanne kawaguchi - can you tell our other Annual Free Credit Report customers when your case took place?
~suzanne kawaguchi: Yup. It was afternoon, on November 25th.
GetHuman: Did you reach out to Annual Free Credit Report, and if so, how?
~suzanne kawaguchi: I used the 877-322-8228 number I found for on the GetHuman Annual Free Credit Report customer phone number page I was on: Annual Free Credit Report Customer Service Phone Number
GetHuman: And which of these common Annual Free Credit Report customer issues best describes the reason you wanted to talk to them?
(Shows ~suzanne kawaguchi a list of common Annual Free Credit Report problems)
~suzanne kawaguchi: "Check credit score" was why I was trying to call.

~suzanne kawaguchi's review of Annual Free Credit Report customer service

GetHuman: So how would you sum up your experience for GetHuman's Annual Free Credit Report customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~suzanne kawaguchi: I filled out a form and never rec'd any credit report but I am being told one was sent out *******. I need to talk w*someone to find out what to do.
GetHuman: Let's quantify your experience contacting Annual Free Credit Report. On a scale of 1 to 5, how easy is it go get help on a Annual Free Credit Report problem?
~suzanne kawaguchi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~suzanne kawaguchi: I'd give them a one out of five on communication.
GetHuman: And what about Annual Free Credit Report's ability to quickly and effectively address your problem?
~suzanne kawaguchi: For that I would say two out of five.
GetHuman: And finally- any advice for other Annual Free Credit Report customers?
~suzanne kawaguchi: Call them early in the day or late. Don't forget any personal or account information you might need for Annual Free Credit Report to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~suzanne kawaguchi taken from his Annual Free Credit Report customer service problem that occurred on November 25th, 2017.

Annual Free Credit Report

2.17 of 5 stars | 53 reviews

~suzanne kawaguchi's Annual Free Credit Report Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Annual Free Credit Report, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Annual Free Credit Report in any way.

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