Anthem Blue Cross CA: Calling Since Dec. **th o cancel insurance effe...
A Anthem Blue Cross CA customer review by GetHuman user ~jeane huett from November 20th, 2017
Background on ~jeane huett's case
GetHuman: ~jeane huett - can you tell our other Anthem Blue Cross CA customers when your case took place?
~jeane huett: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Anthem Blue Cross CA, and if so, how?
GetHuman: And which of these common Anthem Blue Cross CA customer issues best describes the reason you wanted to talk to them?
(Shows ~jeane huett a list of common Anthem Blue Cross CA problems)
~jeane huett: "Make/Chase a claim" was why I was trying to call.
~jeane huett's review of Anthem Blue Cross CA customer service
GetHuman: So how would you sum up your experience for GetHuman's Anthem Blue Cross CA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeane huett: Calling Since Dec. **th o cancel insurance effective ****** as medicare starts on that date. Many days, hours and ALWAYS disconnected. This is urgent as I cannot pay for two insurance programs!
GetHuman: Let's quantify your experience contacting Anthem Blue Cross CA. On a scale of 1 to 5, how easy is it go get help on a Anthem Blue Cross CA problem?
~jeane huett: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeane huett: I'd give them a four out of five on communication.
GetHuman: And what about Anthem Blue Cross CA's ability to quickly and effectively address your problem?
~jeane huett: For that I would say one out of five.
GetHuman: And finally- any advice for other Anthem Blue Cross CA customers?
~jeane huett: Call them early in the day or late. Don't forget any personal or account information you might need for Anthem Blue Cross CA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeane huett taken from his Anthem Blue Cross CA customer service problem that occurred on November 18th, 2017.