Antonline.com: I bought a small product from them. Took them a...
A Antonline.com customer review by GetHuman user ~mnariman from November 15th, 2017
Background on ~mnariman's case
GetHuman: ~mnariman - can you tell our other Antonline.com customers when your case took place?
~mnariman: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to Antonline.com, and if so, how?
GetHuman: And which of these common Antonline.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mnariman a list of common Antonline.com problems)
~mnariman: "Change order" was why I was trying to call.
~mnariman's review of Antonline.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Antonline.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mnariman: I bought a small product from them. Took them a long time to ship it. But they did something wrong such that without product being delivered to me was returned to them. Then without even sharing this to me they refunded $* out of $** that I paid for the product. I contacted them and they never responded in a business-like fashion. This was small and I do not have time to take it to court. Watch for the bigger items. I have purchased online for more than ** years and I have not seen anything like that. STAY AWAY from them even if they turn to be a little cheaper than someone else. Order * **********
GetHuman: Let's quantify your experience contacting Antonline.com. On a scale of 1 to 5, how easy is it go get help on a Antonline.com problem?
~mnariman: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mnariman: I'd give them a one out of five on communication.
GetHuman: And what about Antonline.com's ability to quickly and effectively address your problem?
~mnariman: For that I would say three out of five.
GetHuman: And finally- any advice for other Antonline.com customers?
~mnariman: Call them early in the day or late. Don't forget any personal or account information you might need for Antonline.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mnariman taken from his Antonline.com customer service problem that occurred on November 8th, 2017.