Apple: It is not working but iam in time.what to to I...
A Apple customer review by GetHuman user ~Rahmam NAYEEM from November 22nd, 2017
Background on ~Rahmam NAYEEM's case
GetHuman: ~Rahmam NAYEEM - can you tell our other Apple customers when your case took place?
~Rahmam NAYEEM: Yeah. It was evening, on November 15th.
GetHuman: Did you reach out to Apple, and if so, how?
GetHuman: And which of these common Apple customer issues best describes the reason you wanted to talk to them?
(Shows ~Rahmam NAYEEM a list of common Apple problems)
~Rahmam NAYEEM: "Warranty and Repairs" was why I was trying to call.
~Rahmam NAYEEM's review of Apple customer service
GetHuman: So how would you sum up your experience for GetHuman's Apple customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rahmam NAYEEM: It is not working but iam in time.what to to I have many problems in apple purpose gadgets*devices please help please please
GetHuman: Let's quantify your experience contacting Apple. On a scale of 1 to 5, how easy is it go get help on a Apple problem?
~Rahmam NAYEEM: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rahmam NAYEEM: I'd give them a five out of five on communication.
GetHuman: And what about Apple's ability to quickly and effectively address your problem?
~Rahmam NAYEEM: For that I would say five out of five.
GetHuman: And finally- any advice for other Apple customers?
~Rahmam NAYEEM: Call them early in the day or late. Don't forget any personal or account information you might need for Apple to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rahmam NAYEEM taken from his Apple customer service problem that occurred on November 15th, 2017.