Appliancesconnection.com: Please read reviews prior to ordering from this...
A Appliancesconnection.com customer review by GetHuman user ~stagestop from November 18th, 2017
Background on ~stagestop's case
GetHuman: ~stagestop - can you tell our other Appliancesconnection.com customers when your case took place?
~stagestop: Yes I can. It was evening, on November 11th.
GetHuman: Did you reach out to Appliancesconnection.com, and if so, how?
GetHuman: And which of these common Appliancesconnection.com customer issues best describes the reason you wanted to talk to them?
(Shows ~stagestop a list of common Appliancesconnection.com problems)
~stagestop: "Overcharge/Strange charge" was why I was trying to call.
~stagestop's review of Appliancesconnection.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Appliancesconnection.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stagestop: Please read reviews prior to ordering from this company, I wish I had. Ordered a **" Broan Range Hood $*,***.**. Arrived in box that look undamaged (same as many others). Even after we took the top of the box off it looked fine until we preparing to install and looked at the underneath which is severely dented and also appears to have manufacturer defects. I was unable to lift item on my own and shippers didn't offer to help.**Within a few days I contacted them about the damaged, defective item and waited * days for them to contact me about complaint. When they did they were verbally abusive and threatening ( I don't scare easy - I fight back). Told them I would be contacting New York AG and Maine AG. Aaron told me to go ahead as they were friends with the New York AG, which might explain why this company has gotten away with these tactics time and time again.**Aaron told me I was going to have to pay to ship it back - are you kidding me - you send me **** and I am s
GetHuman: Let's quantify your experience contacting Appliancesconnection.com. On a scale of 1 to 5, how easy is it go get help on a Appliancesconnection.com problem?
~stagestop: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stagestop: I'd give them a five out of five on communication.
GetHuman: And what about Appliancesconnection.com's ability to quickly and effectively address your problem?
~stagestop: For that I would say five out of five.
GetHuman: And finally- any advice for other Appliancesconnection.com customers?
~stagestop: Call them early in the day or late. Don't forget any personal or account information you might need for Appliancesconnection.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stagestop taken from his Appliancesconnection.com customer service problem that occurred on November 11th, 2017.