Applied Bank: Automated service is terrible, a live person ne...
A Applied Bank customer review by GetHuman user GetHuman-253959 from November 16th, 2017
Background on GetHuman-253959's case
GetHuman: GetHuman-253959 - can you tell our other Applied Bank customers when your case took place?
GetHuman-253959: Yes. It was morning, on November 6th.
GetHuman: Did you reach out to Applied Bank, and if so, how?
GetHuman: And which of these common Applied Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-253959 a list of common Applied Bank problems)
GetHuman-253959: "Setup an account" was why I was trying to call.
GetHuman-253959's review of Applied Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Applied Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-253959: Automated service is terrible, a live person never answered the phone, just a repeated of the automated service!
GetHuman: Let's quantify your experience contacting Applied Bank. On a scale of 1 to 5, how easy is it go get help on a Applied Bank problem?
GetHuman-253959: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-253959: I'd give them a one out of five on communication.
GetHuman: And what about Applied Bank's ability to quickly and effectively address your problem?
GetHuman-253959: For that I would say one out of five.
GetHuman: And finally- any advice for other Applied Bank customers?
GetHuman-253959: Call them early in the day or late. Don't forget any personal or account information you might need for Applied Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-253959 taken from his Applied Bank customer service problem that occurred on November 6th, 2017.