As Seen On TV.com: Needed to cancel an order with wrong shipping t...
A As Seen On TV.com customer review by GetHuman user GetHuman-277095 from November 20th, 2017
Background on GetHuman-277095's case
GetHuman: GetHuman-277095 - can you tell our other As Seen On TV.com customers when your case took place?
GetHuman-277095: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to As Seen On TV.com, and if so, how?
GetHuman: And which of these common As Seen On TV.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-277095 a list of common As Seen On TV.com problems)
GetHuman-277095: "Returns" was why I was trying to call.
GetHuman-277095's review of As Seen On TV.com customer service
GetHuman: So how would you sum up your experience for GetHuman's As Seen On TV.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-277095: Needed to cancel an order with wrong shipping type. PayPal contact phone was wrong (disconnected). This number went right through!
GetHuman: Let's quantify your experience contacting As Seen On TV.com. On a scale of 1 to 5, how easy is it go get help on a As Seen On TV.com problem?
GetHuman-277095: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-277095: I'd give them a three out of five on communication.
GetHuman: And what about As Seen On TV.com's ability to quickly and effectively address your problem?
GetHuman-277095: For that I would say one out of five.
GetHuman: And finally- any advice for other As Seen On TV.com customers?
GetHuman-277095: Call them early in the day or late. Don't forget any personal or account information you might need for As Seen On TV.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-277095 taken from his As Seen On TV.com customer service problem that occurred on November 17th, 2017.