AshleyStewart.com: I believe their practices are ILLEGAL. I was to...
A AshleyStewart.com customer review by GetHuman user ~toniharrison from November 24th, 2017
Background on ~toniharrison's case
GetHuman: ~toniharrison - can you tell our other AshleyStewart.com customers when your case took place?
~toniharrison: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to AshleyStewart.com, and if so, how?
GetHuman: And which of these common AshleyStewart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~toniharrison a list of common AshleyStewart.com problems)
~toniharrison: "Change order" was why I was trying to call.
~toniharrison's review of AshleyStewart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AshleyStewart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~toniharrison: I believe their practices are ILLEGAL. I was told * MINUTES AFTER I placed an $***.** order, I could cancel the order. I spoke with cujstomer service agent, and sujpervisor he gave name Joe ( nickname). Also was told that someone would call back and to leave my number, but there would be a long distance charge applied to call back. This company is SUSPECT. Their headquarters is based in London. DO NOT PURCHASE ANY THING FROM THEIR SITE. DO NOT USE YOUR CREDIT OR DEBIT CARD EVER!!!
GetHuman: Let's quantify your experience contacting AshleyStewart.com. On a scale of 1 to 5, how easy is it go get help on a AshleyStewart.com problem?
~toniharrison: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~toniharrison: I'd give them a five out of five on communication.
GetHuman: And what about AshleyStewart.com's ability to quickly and effectively address your problem?
~toniharrison: For that I would say two out of five.
GetHuman: And finally- any advice for other AshleyStewart.com customers?
~toniharrison: Call them early in the day or late. Don't forget any personal or account information you might need for AshleyStewart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~toniharrison taken from his AshleyStewart.com customer service problem that occurred on November 20th, 2017.