Asko: The ** year old machine I replaced with this on...
A Asko customer review by GetHuman user ~sammumster from November 1st, 2017
Background on ~sammumster's case
GetHuman: ~sammumster - can you tell our other Asko customers when your case took place?
~sammumster: Yes I can. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Asko, and if so, how?
GetHuman: And which of these common Asko customer issues best describes the reason you wanted to talk to them?
(Shows ~sammumster a list of common Asko problems)
~sammumster: "Technical support" was why I was trying to call.
~sammumster's review of Asko customer service
GetHuman: So how would you sum up your experience for GetHuman's Asko customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sammumster: The ** year old machine I replaced with this one was far better. It's a filthy, rotten machine that stinks when you open the door. The repair man said I need to run vinegar through it. There is no heater in it so the dishes never dry. I hate it never buy one
GetHuman: Let's quantify your experience contacting Asko. On a scale of 1 to 5, how easy is it go get help on a Asko problem?
~sammumster: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sammumster: I'd give them a four out of five on communication.
GetHuman: And what about Asko's ability to quickly and effectively address your problem?
~sammumster: For that I would say one out of five.
GetHuman: And finally- any advice for other Asko customers?
~sammumster: Call them early in the day or late. Don't forget any personal or account information you might need for Asko to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sammumster taken from his Asko customer service problem that occurred on October 30th, 2017.
Asko
3.00 of 5 stars | 26 reviews
~sammumster's Asko Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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