Aspire Visa: I called * times this week, only to have the au...
A Aspire Visa customer review by GetHuman user ~Mary from November 4th, 2017
Background on ~Mary's case
GetHuman: ~Mary - can you tell our other Aspire Visa customers when your case took place?
~Mary: Yes I can. It was morning, on November 2nd.
GetHuman: Did you reach out to Aspire Visa, and if so, how?
GetHuman: And which of these common Aspire Visa customer issues best describes the reason you wanted to talk to them?
(Shows ~Mary a list of common Aspire Visa problems)
~Mary: "Complaint" was why I was trying to call.
~Mary's review of Aspire Visa customer service
GetHuman: So how would you sum up your experience for GetHuman's Aspire Visa customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mary: I called * times this week, only to have the automated response come on then transferred to an automated non-working phone number. I cannot reach a real person anymore.
GetHuman: Let's quantify your experience contacting Aspire Visa. On a scale of 1 to 5, how easy is it go get help on a Aspire Visa problem?
~Mary: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mary: I'd give them a five out of five on communication.
GetHuman: And what about Aspire Visa's ability to quickly and effectively address your problem?
~Mary: For that I would say five out of five.
GetHuman: And finally- any advice for other Aspire Visa customers?
~Mary: Call them early in the day or late. Don't forget any personal or account information you might need for Aspire Visa to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mary taken from his Aspire Visa customer service problem that occurred on November 2nd, 2017.