Assurance Wireless: BE CAREFULL WITH THE BOOST MOBILE CUSTOME...
A Assurance Wireless customer review by GetHuman user ~jr69 from November 24th, 2017
Background on ~jr69's case
GetHuman: ~jr69 - can you tell our other Assurance Wireless customers when your case took place?
~jr69: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~jr69 a list of common Assurance Wireless problems)
~jr69: "Overcharge/Strange charge" was why I was trying to call.
~jr69's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jr69: BE CAREFULL WITH THE BOOST MOBILE CUSTOMER SERVICES (Calling Center) IN DOMINICAN REPUBLIC BECAUSE SELLING YOUR INFORMATION IN YOUR BOOST MOBILE PHONE ACCOUNT:**BE VERY CAREFUL L WITH THE BOOS T MOBILE CUSTOMER SERVICE (Calling Center) IN DOMINICAN REPUBLIC*To all those who have Boost Mobile, be very careful, because the customer service of Boost Mobile in the Dominican Republic, is using the information in your account of Boost Mobile cell phone(such as the phone numbers at of you call, whom you are sending message, who call you), for other purposes, receiving money from people in the Dominican Republic who want to have your information and the staff of Boost Mobile in the Dominican Republic by money holding this information and selling it.*Be very careful, because this is happening, it to a man from Dominican Republic, living in USA and has problems in Dominican Republic with a woman, and that woman looking and pay a employee of Boost Mobile Customer S
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~jr69: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jr69: I'd give them a one out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~jr69: For that I would say five out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~jr69: Call them early in the day or late. Don't forget any personal or account information you might need for Assurance Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jr69 taken from his Assurance Wireless customer service problem that occurred on November 16th, 2017.