Assurance Wireless: I called this company on * different days..to c...
A Assurance Wireless customer review by GetHuman user ~get a real phone from November 16th, 2017
Background on ~get a real phone's case
GetHuman: ~get a real phone - can you tell our other Assurance Wireless customers when your case took place?
~get a real phone: Sure. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~get a real phone a list of common Assurance Wireless problems)
~get a real phone: "Can't Login" was why I was trying to call.
~get a real phone's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~get a real phone: I called this company on * different days..to check on my status of my new account.. I was told * different answers...the customers service reps spoke broken (out source) enlish...very ****** painful
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~get a real phone: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~get a real phone: I'd give them a four out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~get a real phone: For that I would say one out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~get a real phone: Call them early in the day or late. Don't forget any personal or account information you might need for Assurance Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~get a real phone taken from his Assurance Wireless customer service problem that occurred on November 6th, 2017.