Atkins Nutritionals Inc.: told customer service that the local store sold...

A Atkins Nutritionals Inc. customer review by GetHuman user ~anonymous from November 27th, 2017

Background on ~anonymous's case

GetHuman: ~anonymous - can you tell our other Atkins Nutritionals Inc. customers when your case took place?
~anonymous: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Atkins Nutritionals Inc., and if so, how?
~anonymous: I used the 800-628-5467 number I found for on the GetHuman Atkins Nutritionals Inc. customer phone number page I was on: Atkins Nutritionals Inc. Customer Service Phone Number
GetHuman: And which of these common Atkins Nutritionals Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Atkins Nutritionals Inc. problems)
~anonymous: "Returns" was why I was trying to call.

~anonymous's review of Atkins Nutritionals Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Atkins Nutritionals Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: told customer service that the local store sold us expired atkins product and store would do nothing about it so we called atkins to ask for any type of assistance we were told cannot help you its not our problem so we just will not return to that store or buy atkins products again thought atkins would want to know which store is not handling their product properly i guess that is not important to them
GetHuman: Let's quantify your experience contacting Atkins Nutritionals Inc.. On a scale of 1 to 5, how easy is it go get help on a Atkins Nutritionals Inc. problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Atkins Nutritionals Inc.'s ability to quickly and effectively address your problem?
~anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Atkins Nutritionals Inc. customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Atkins Nutritionals Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Atkins Nutritionals Inc. customer service problem that occurred on November 25th, 2017.

Atkins Nutritionals Inc.

3.00 of 5 stars | 16 reviews

~anonymous's Atkins Nutritionals Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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