AutoAnything.com: Could not get thru on customer service or direc...
A AutoAnything.com customer review by GetHuman user ~Randy from November 20th, 2017
Background on ~Randy's case
GetHuman: ~Randy - can you tell our other AutoAnything.com customers when your case took place?
~Randy: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to AutoAnything.com, and if so, how?
GetHuman: And which of these common AutoAnything.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Randy a list of common AutoAnything.com problems)
~Randy: "None of those really matches why I wanted to call AutoAnything.com that day." was why I was trying to call.
~Randy's review of AutoAnything.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AutoAnything.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Randy: Could not get thru on customer service or direct telephone numbers. Also could not continue on website because of security. Was charged multiple times for the same product even after discussion on the chat line which was the only form of communication.
GetHuman: Let's quantify your experience contacting AutoAnything.com. On a scale of 1 to 5, how easy is it go get help on a AutoAnything.com problem?
~Randy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Randy: I'd give them a two out of five on communication.
GetHuman: And what about AutoAnything.com's ability to quickly and effectively address your problem?
~Randy: For that I would say three out of five.
GetHuman: And finally- any advice for other AutoAnything.com customers?
~Randy: Call them early in the day or late. Don't forget any personal or account information you might need for AutoAnything.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Randy taken from his AutoAnything.com customer service problem that occurred on November 19th, 2017.
AutoAnything.com
3.00 of 5 stars | 18 reviews
~Randy's AutoAnything.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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