Autobarn.com: wrst shopping exp online i have ever had orderd...
A Autobarn.com customer review by GetHuman user ~rvbob45 from November 17th, 2017
Background on ~rvbob45's case
GetHuman: ~rvbob45 - can you tell our other Autobarn.com customers when your case took place?
~rvbob45: Yup. It was late at night, on November 11th.
GetHuman: Did you reach out to Autobarn.com, and if so, how?
GetHuman: And which of these common Autobarn.com customer issues best describes the reason you wanted to talk to them?
(Shows ~rvbob45 a list of common Autobarn.com problems)
~rvbob45: "None of those really matches why I wanted to call Autobarn.com that day." was why I was trying to call.
~rvbob45's review of Autobarn.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Autobarn.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rvbob45: wrst shopping exp online i have ever had orderd part on *** website said part was in stock i needed this part quickly so i paid for ups overnight after two dasy no part checked website and it said pending shippment my bank had already been charged for part the day i orded it on **** got a email sent from auto barn saying part was shipped from factory ups ground i ended up having t drive *** miles to get from another parts store
GetHuman: Let's quantify your experience contacting Autobarn.com. On a scale of 1 to 5, how easy is it go get help on a Autobarn.com problem?
~rvbob45: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rvbob45: I'd give them a five out of five on communication.
GetHuman: And what about Autobarn.com's ability to quickly and effectively address your problem?
~rvbob45: For that I would say five out of five.
GetHuman: And finally- any advice for other Autobarn.com customers?
~rvbob45: Call them early in the day or late. Don't forget any personal or account information you might need for Autobarn.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rvbob45 taken from his Autobarn.com customer service problem that occurred on November 11th, 2017.
Autobarn.com
5.00 of 5 stars | 4 reviews
~rvbob45's Autobarn.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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