Autopartswarehouse.com: I PURCHASED A SET OF * KYB SHOCKS FOR MY CUSTOM...
A Autopartswarehouse.com customer review by GetHuman user ~DLITTLEJOHN from November 18th, 2017
Background on ~DLITTLEJOHN's case
GetHuman: ~DLITTLEJOHN - can you tell our other Autopartswarehouse.com customers when your case took place?
~DLITTLEJOHN: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Autopartswarehouse.com, and if so, how?
GetHuman: And which of these common Autopartswarehouse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~DLITTLEJOHN a list of common Autopartswarehouse.com problems)
~DLITTLEJOHN: "None of those really matches why I wanted to call Autopartswarehouse.com that day." was why I was trying to call.
~DLITTLEJOHN's review of Autopartswarehouse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Autopartswarehouse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DLITTLEJOHN: I PURCHASED A SET OF * KYB SHOCKS FOR MY CUSTOMERS **** KIA SORENTO ON ********* AFTER ABOUT A MONTH SHE SAID SHE COULD NOT AFFORD TO PUT THEM ON RIGHT THEN AND SAID SHE WOULD TRY TO GET THEM IN A FEW MONTHS. AFTER A FEW MONTHS I TRIED TO RETURN THEM UNUSED TO AUTOPARTSWAREHOUSE FOR CREDIT AND THEY REFUSED STATING POLICY OF NO RETURN OVER ** DAYS. ON ******** SHE DID BRING THE VEHICLE IN FOR THE SHOCKS AND AS IT TURNS OUT NONE OF THE SHOCKS FIT THE VEHICLE AND AFTER CONTACTING AUTOPARTSWAREHOUSE THE TELL ME THE SAME THING I AM STUCK WITH THEM BECAUSE OF THEIR ** DAY RETURN POLICY. DO I REALLY HAVE TO TAKE THEM TO SMALL CLAIMS COURT TO RESOLVE THIS ?
GetHuman: Let's quantify your experience contacting Autopartswarehouse.com. On a scale of 1 to 5, how easy is it go get help on a Autopartswarehouse.com problem?
~DLITTLEJOHN: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DLITTLEJOHN: I'd give them a five out of five on communication.
GetHuman: And what about Autopartswarehouse.com's ability to quickly and effectively address your problem?
~DLITTLEJOHN: For that I would say five out of five.
GetHuman: And finally- any advice for other Autopartswarehouse.com customers?
~DLITTLEJOHN: Call them early in the day or late. Don't forget any personal or account information you might need for Autopartswarehouse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DLITTLEJOHN taken from his Autopartswarehouse.com customer service problem that occurred on November 14th, 2017.
Autopartswarehouse.com
5.00 of 5 stars | 7 reviews
~DLITTLEJOHN's Autopartswarehouse.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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