Autotrucktoys.com: I placed an order, had cancelled it after it no...

A Autotrucktoys.com customer review by GetHuman user ~mopar man from November 7th, 2017

Background on ~mopar man's case

GetHuman: ~mopar man - can you tell our other Autotrucktoys.com customers when your case took place?
~mopar man: Yup. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Autotrucktoys.com, and if so, how?
~mopar man: I used the 800-544-6194 number I found for on the GetHuman Autotrucktoys.com customer phone number page I was on: Autotrucktoys.com Customer Service Phone Number
GetHuman: And which of these common Autotrucktoys.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mopar man a list of common Autotrucktoys.com problems)
~mopar man: "None of those really matches why I wanted to call Autotrucktoys.com that day." was why I was trying to call.

~mopar man's review of Autotrucktoys.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Autotrucktoys.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mopar man: I placed an order, had cancelled it after it not even being shipped after * weeks...I am still waiting for my credit card to be credited. DO NOT BUY FROM THIS COMPANY!!!!
GetHuman: Let's quantify your experience contacting Autotrucktoys.com. On a scale of 1 to 5, how easy is it go get help on a Autotrucktoys.com problem?
~mopar man: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mopar man: I'd give them a two out of five on communication.
GetHuman: And what about Autotrucktoys.com's ability to quickly and effectively address your problem?
~mopar man: For that I would say one out of five.
GetHuman: And finally- any advice for other Autotrucktoys.com customers?
~mopar man: Call them early in the day or late. Don't forget any personal or account information you might need for Autotrucktoys.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mopar man taken from his Autotrucktoys.com customer service problem that occurred on October 30th, 2017.

Autotrucktoys.com

1.50 of 5 stars | 1 reviews

~mopar man's Autotrucktoys.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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