I have an issue with Avira Antivirus
A Avira Antivirus customer review by GetHuman user GetHuman-mehba from December 10th, 2017
Background on GetHuman-mehba's case
GetHuman: GetHuman-mehba - can you tell our other Avira Antivirus customers when your case took place?
GetHuman-mehba: Yes. It was afternoon, on December 7th.
GetHuman: Did you reach out to Avira Antivirus, and if so, how?
GetHuman: And which of these common Avira Antivirus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mehba a list of common Avira Antivirus problems)
GetHuman-mehba: "None of those really matches why I wanted to call Avira Antivirus that day." was why I was trying to call.
GetHuman-mehba's review of Avira Antivirus customer service
GetHuman: So how would you sum up your experience for GetHuman's Avira Antivirus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mehba: I have an issue with Avira Antivirus
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-mehba: someone entered into my computer and open my proxy address
GetHuman: Let's quantify your experience contacting Avira Antivirus. On a scale of 1 to 5, how easy is it go get help on a Avira Antivirus problem?
GetHuman-mehba: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mehba: I'd give them a five out of five on communication.
GetHuman: And what about Avira Antivirus's ability to quickly and effectively address your problem?
GetHuman-mehba: For that I would say four out of five.
GetHuman: And finally- any advice for other Avira Antivirus customers?
GetHuman-mehba: Call them early in the day or late. Don't forget any personal or account information you might need for Avira Antivirus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mehba taken from his Avira Antivirus customer service problem that occurred on December 7th, 2017.
Avira Antivirus
3.70 of 5 stars | 40 reviews
GetHuman-mehba's Avira Antivirus Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars
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