Awrey Bakeries, Inc.: The people I talked to had no idea who I should...
A Awrey Bakeries, Inc. customer review by GetHuman user ~Beth from November 24th, 2017
Background on ~Beth's case
GetHuman: ~Beth - can you tell our other Awrey Bakeries, Inc. customers when your case took place?
~Beth: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Awrey Bakeries, Inc., and if so, how?
GetHuman: And which of these common Awrey Bakeries, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Beth a list of common Awrey Bakeries, Inc. problems)
~Beth: "Product information" was why I was trying to call.
~Beth's review of Awrey Bakeries, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Awrey Bakeries, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beth: The people I talked to had no idea who I should have talked to about the problems I've had with the last * purchases of the Awrey's Ripple Cake! The choclate frosting was really thin and runny. All * times it was literally dripping off the cake. And the last one....it hardly had any cream in the * stripes on top of the cake! At *.** for each, we were VERY DISAPPOINTED! Not the quality I expected from Awrey's Bakery! My phone number is ***-***-****! Hope I hear back from someone this time! It's Oct. *th, ****! Thanks! Beth
GetHuman: Let's quantify your experience contacting Awrey Bakeries, Inc.. On a scale of 1 to 5, how easy is it go get help on a Awrey Bakeries, Inc. problem?
~Beth: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beth: I'd give them a two out of five on communication.
GetHuman: And what about Awrey Bakeries, Inc.'s ability to quickly and effectively address your problem?
~Beth: For that I would say three out of five.
GetHuman: And finally- any advice for other Awrey Bakeries, Inc. customers?
~Beth: Call them early in the day or late. Don't forget any personal or account information you might need for Awrey Bakeries, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beth taken from his Awrey Bakeries, Inc. customer service problem that occurred on November 21st, 2017.
Awrey Bakeries, Inc.
2.00 of 5 stars | 3 reviews
~Beth's Awrey Bakeries, Inc. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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