B2cjewels.com: We had purchased the ring and went to independe...

A B2cjewels.com customer review by GetHuman user GetHuman-anslem from November 28th, 2017

Background on GetHuman-anslem's case

GetHuman: GetHuman-anslem - can you tell our other B2cjewels.com customers when your case took place?
GetHuman-anslem: Yes. It was late at night, on November 19th.
GetHuman: Did you reach out to B2cjewels.com, and if so, how?
GetHuman-anslem: I used the 866-522-2539 number I found for on the GetHuman B2cjewels.com customer phone number page I was on: B2cjewels.com Customer Service Phone Number
GetHuman: And which of these common B2cjewels.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-anslem a list of common B2cjewels.com problems)
GetHuman-anslem: "Track order" was why I was trying to contact.

GetHuman-anslem's review of B2cjewels.com customer service

GetHuman: So how would you sum up your experience for GetHuman's B2cjewels.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-anslem: We had purchased the ring and went to independent appraiser in Rio. Whatever the appraiser said was almost matching with the ring we had purchased. I would thank Samuel at http:**www.b*cjewels.com* for helping me in finalising the ring. His team had done great coordination in delivering my customized ring. I am very thankful and appreciate their outstanding efforts in customer service. I would strongly recommend to everyone.
GetHuman: Let's quantify your experience contacting B2cjewels.com. On a scale of 1 to 5, how easy is it go get help on a B2cjewels.com problem?
GetHuman-anslem: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-anslem: I'd give them a three out of five on communication.
GetHuman: And what about B2cjewels.com's ability to quickly and effectively address your problem?
GetHuman-anslem: For that I would say five out of five.
GetHuman: And finally- any advice for other B2cjewels.com customers?
GetHuman-anslem: Call them early in the day or late. Don't forget any personal or account information you might need for B2cjewels.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-anslem taken from his B2cjewels.com customer service problem that occurred on November 19th, 2017.


5.00 of 5 stars | 13 reviews

GetHuman-anslem's B2cjewels.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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