BJ's Restaurants: I called since the local store is never able to...
A BJ's Restaurants customer review by GetHuman user ~Gary from November 15th, 2017
Background on ~Gary 's case
GetHuman: ~Gary - can you tell our other BJ's Restaurants customers when your case took place?
~Gary : Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to BJ's Restaurants, and if so, how?
GetHuman: And which of these common BJ's Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary a list of common BJ's Restaurants problems)
~Gary : "Make a reservation" was why I was trying to call.
~Gary 's review of BJ's Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's BJ's Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary : I called since the local store is never able to get errors corrected by the rewards program. That is bad enough but I was transferred to someone's personal voice mail without identification of connection, if any, to the program. A check was not credited on Monday. I am trying to get that fixed.
GetHuman: Let's quantify your experience contacting BJ's Restaurants. On a scale of 1 to 5, how easy is it go get help on a BJ's Restaurants problem?
~Gary : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary : I'd give them a five out of five on communication.
GetHuman: And what about BJ's Restaurants's ability to quickly and effectively address your problem?
~Gary : For that I would say five out of five.
GetHuman: And finally- any advice for other BJ's Restaurants customers?
~Gary : Call them early in the day or late. Don't forget any personal or account information you might need for BJ's Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary taken from his BJ's Restaurants customer service problem that occurred on November 9th, 2017.