BP Chase Card Services: Chase Card Services is one of the worse - if no...

A BP Chase Card Services customer review by GetHuman user GetHuman-209515 from October 31st, 2017

Background on GetHuman-209515's case

GetHuman: GetHuman-209515 - can you tell our other BP Chase Card Services customers when your case took place?
GetHuman-209515: Yes I can. It was evening, on October 23rd.
GetHuman: Did you reach out to BP Chase Card Services, and if so, how?
GetHuman-209515: I used a help page I found on the GetHuman BP Chase Card Services customer service contact info page: Contact BP Chase Card Services Customer Service
GetHuman: And which of these common BP Chase Card Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-209515 a list of common BP Chase Card Services problems)
GetHuman-209515: "Complaint" was why I was trying to contact.

GetHuman-209515's review of BP Chase Card Services customer service

GetHuman: So how would you sum up your experience for GetHuman's BP Chase Card Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-209515: Chase Card Services is one of the worse - if not the worst - credit card companies in existence. Their service is horrible. They are unyielding in their lack of accomodation of long term clients. They are not competitive with other credit card companies.
GetHuman: Let's quantify your experience contacting BP Chase Card Services. On a scale of 1 to 5, how easy is it go get help on a BP Chase Card Services problem?
GetHuman-209515: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-209515: I'd give them a four out of five on communication.
GetHuman: And what about BP Chase Card Services's ability to quickly and effectively address your problem?
GetHuman-209515: For that I would say one out of five.
GetHuman: And finally- any advice for other BP Chase Card Services customers?
GetHuman-209515: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for BP Chase Card Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-209515 taken from his BP Chase Card Services customer service problem that occurred on October 23rd, 2017.

BP Chase Card Services

3.33 of 5 stars | 16 reviews

GetHuman-209515's BP Chase Card Services Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like BP Chase Card Services, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with BP Chase Card Services in any way.

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