Baby Lock Sewing: Wonderful speedy customer service from Teresa...

A Baby Lock Sewing customer review by GetHuman user ~Judy Spaulding from November 20th, 2017

Background on ~Judy Spaulding's case

GetHuman: ~Judy Spaulding - can you tell our other Baby Lock Sewing customers when your case took place?
~Judy Spaulding: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Baby Lock Sewing, and if so, how?
~Judy Spaulding: I used the 866-678-7638 number I found for on the GetHuman Baby Lock Sewing customer phone number page I was on: Baby Lock Sewing Customer Service Phone Number
GetHuman: And which of these common Baby Lock Sewing customer issues best describes the reason you wanted to talk to them?
(Shows ~Judy Spaulding a list of common Baby Lock Sewing problems)
~Judy Spaulding: "Complaint" was why I was trying to call.

~Judy Spaulding's review of Baby Lock Sewing customer service

GetHuman: So how would you sum up your experience for GetHuman's Baby Lock Sewing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judy Spaulding: Wonderful speedy customer service from Teresa,..mostly all my questions were answered and some of them she will call me back about. She was such a tremendous help and so were patient and knowledgeable ! Thanks much !
GetHuman: Let's quantify your experience contacting Baby Lock Sewing. On a scale of 1 to 5, how easy is it go get help on a Baby Lock Sewing problem?
~Judy Spaulding: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judy Spaulding: I'd give them a one out of five on communication.
GetHuman: And what about Baby Lock Sewing's ability to quickly and effectively address your problem?
~Judy Spaulding: For that I would say four out of five.
GetHuman: And finally- any advice for other Baby Lock Sewing customers?
~Judy Spaulding: Call them early in the day or late. Don't forget any personal or account information you might need for Baby Lock Sewing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judy Spaulding taken from his Baby Lock Sewing customer service problem that occurred on November 15th, 2017.

Baby Lock Sewing

1.00 of 5 stars | 6 reviews

~Judy Spaulding's Baby Lock Sewing Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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