Backpage.com: Funds not added why and where is my money
A Backpage.com customer review by GetHuman user GetHuman18565 from December 7th, 2017
Background on GetHuman18565's case
GetHuman: GetHuman18565 - can you tell our other Backpage.com customers when your case took place?
GetHuman18565: Yes I can. It was middle of the night, on December 4th.
GetHuman: Did you reach out to Backpage.com, and if so, how?
GetHuman: And which of these common Backpage.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman18565 a list of common Backpage.com problems)
GetHuman18565: "None of those really matches why I wanted to call Backpage.com that day." was why I was trying to call.
GetHuman18565's review of Backpage.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Backpage.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman18565: Funds not added why and where is my money
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman18565: On *-**-***** at *:** am i added ** dollors to my account **** I got my confirmation number and the funds was never added onto my account but took it off my card
GetHuman: Let's quantify your experience contacting Backpage.com. On a scale of 1 to 5, how easy is it go get help on a Backpage.com problem?
GetHuman18565: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman18565: I'd give them a five out of five on communication.
GetHuman: And what about Backpage.com's ability to quickly and effectively address your problem?
GetHuman18565: For that I would say five out of five.
GetHuman: And finally- any advice for other Backpage.com customers?
GetHuman18565: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Backpage.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman18565 taken from his Backpage.com customer service problem that occurred on December 4th, 2017.
Backpage.com
6.30 of 5 stars | 58 reviews
GetHuman18565's Backpage.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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