Bally Total Fitness: Bally Fitness *****. This gym is a complete il...

A Bally Total Fitness customer review by GetHuman user ~Pissed Off from November 21st, 2017

Background on ~Pissed Off's case

GetHuman: ~Pissed Off - can you tell our other Bally Total Fitness customers when your case took place?
~Pissed Off: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Bally Total Fitness, and if so, how?
~Pissed Off: I used a twitter page I found on the GetHuman Bally Total Fitness customer service contact info page: Contact Bally Total Fitness Customer Service
GetHuman: And which of these common Bally Total Fitness customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed Off a list of common Bally Total Fitness problems)
~Pissed Off: "Cancel membership" was why I was trying to contact.

~Pissed Off's review of Bally Total Fitness customer service

GetHuman: So how would you sum up your experience for GetHuman's Bally Total Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed Off: Bally Fitness *****. This gym is a complete illegal ripoff. They lie and then say well. They try to hide behind that joke of a contract, but I will play along and get the documents they require and get out. Bally's needs to be SUED by everyone. Horrible organization.
GetHuman: Let's quantify your experience contacting Bally Total Fitness. On a scale of 1 to 5, how easy is it go get help on a Bally Total Fitness problem?
~Pissed Off: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed Off: I'd give them a three out of five on communication.
GetHuman: And what about Bally Total Fitness's ability to quickly and effectively address your problem?
~Pissed Off: For that I would say two out of five.
GetHuman: And finally- any advice for other Bally Total Fitness customers?
~Pissed Off: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bally Total Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed Off taken from his Bally Total Fitness customer service problem that occurred on November 20th, 2017.

Bally Total Fitness

1.00 of 5 stars | 24 reviews

~Pissed Off's Bally Total Fitness Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bally Total Fitness, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bally Total Fitness in any way.

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