Baltimore Gas and Electric: bge *****. they hire apes who cant speak proper...
A Baltimore Gas and Electric customer review by GetHuman user ~bgesucks from November 8th, 2017
Background on ~bgesucks's case
GetHuman: ~bgesucks - can you tell our other Baltimore Gas and Electric customers when your case took place?
~bgesucks: Yes. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Baltimore Gas and Electric, and if so, how?
GetHuman: And which of these common Baltimore Gas and Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~bgesucks a list of common Baltimore Gas and Electric problems)
~bgesucks: "Cancel service" was why I was trying to call.
~bgesucks's review of Baltimore Gas and Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Baltimore Gas and Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bgesucks: bge *****. they hire apes who cant speak proper english. they are not willing to help the customers when there is a financial emergency YET in less than a month BGE spokespeople will be interviewed by the local news and BGE will say that they dont turn off electric during winter months. what a bunch of BS! BGE is robbing Marylanders and OWEmalley is allowing it go on. i used to be able to pay bge, comcast, and a cell phone bill with one take home paycheck. that same paycheck now only pays my BGE bill!! bge comes up with bogus fees (gas delivery and electric delivery charges?!) to increase their earnings all while robbing us. WILL SOMEBODY PLEASE DO SOMETHING TO HELP US?
GetHuman: Let's quantify your experience contacting Baltimore Gas and Electric. On a scale of 1 to 5, how easy is it go get help on a Baltimore Gas and Electric problem?
~bgesucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bgesucks: I'd give them a four out of five on communication.
GetHuman: And what about Baltimore Gas and Electric's ability to quickly and effectively address your problem?
~bgesucks: For that I would say five out of five.
GetHuman: And finally- any advice for other Baltimore Gas and Electric customers?
~bgesucks: Call them early in the day or late. Don't forget any personal or account information you might need for Baltimore Gas and Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bgesucks taken from his Baltimore Gas and Electric customer service problem that occurred on November 5th, 2017.