Bananahobby.com: Impersonal,detached ,no customer satisfaction n...

A Bananahobby.com customer review by GetHuman user ~Flyrite from November 25th, 2017

Background on ~Flyrite's case

GetHuman: ~Flyrite - can you tell our other Bananahobby.com customers when your case took place?
~Flyrite: Yes. It was morning, on November 24th.
GetHuman: Did you reach out to Bananahobby.com, and if so, how?
~Flyrite: I used a help page I found on the GetHuman Bananahobby.com customer service contact info page: Contact Bananahobby.com Customer Service
GetHuman: And which of these common Bananahobby.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Flyrite a list of common Bananahobby.com problems)
~Flyrite: "Returns" was why I was trying to contact.

~Flyrite's review of Bananahobby.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Bananahobby.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Flyrite: Impersonal,detached ,no customer satisfaction nor communication after I sent photos of damage goods and missing hardware , waiting for BH to make a lie from this review . if this is resolved my money goes elsewhere .
GetHuman: Let's quantify your experience contacting Bananahobby.com. On a scale of 1 to 5, how easy is it go get help on a Bananahobby.com problem?
~Flyrite: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Flyrite: I'd give them a two out of five on communication.
GetHuman: And what about Bananahobby.com's ability to quickly and effectively address your problem?
~Flyrite: For that I would say one out of five.
GetHuman: And finally- any advice for other Bananahobby.com customers?
~Flyrite: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bananahobby.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Flyrite taken from his Bananahobby.com customer service problem that occurred on November 24th, 2017.

Bananahobby.com

1.00 of 5 stars | 5 reviews

~Flyrite's Bananahobby.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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