Bank of America BillPay: Very convenient. Thank you fr sharing the number
A Bank of America BillPay customer review by GetHuman user ~BOA Client from November 25th, 2017
Background on ~BOA Client's case
GetHuman: ~BOA Client - can you tell our other Bank of America BillPay customers when your case took place?
~BOA Client: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Bank of America BillPay, and if so, how?
GetHuman: And which of these common Bank of America BillPay customer issues best describes the reason you wanted to talk to them?
(Shows ~BOA Client a list of common Bank of America BillPay problems)
~BOA Client: "Complaint" was why I was trying to call.
~BOA Client's review of Bank of America BillPay customer service
GetHuman: So how would you sum up your experience for GetHuman's Bank of America BillPay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BOA Client: Very convenient. Thank you fr sharing the number
GetHuman: Let's quantify your experience contacting Bank of America BillPay. On a scale of 1 to 5, how easy is it go get help on a Bank of America BillPay problem?
~BOA Client: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BOA Client: I'd give them a five out of five on communication.
GetHuman: And what about Bank of America BillPay's ability to quickly and effectively address your problem?
~BOA Client: For that I would say four out of five.
GetHuman: And finally- any advice for other Bank of America BillPay customers?
~BOA Client: Call them early in the day or late. Don't forget any personal or account information you might need for Bank of America BillPay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BOA Client taken from his Bank of America BillPay customer service problem that occurred on November 15th, 2017.