Bank of America Home Loan Servicing: This number providing me a live person to speak...
A Bank of America Home Loan Servicing customer review by GetHuman user ~The Vermonster from November 13th, 2017
Background on ~The Vermonster's case
GetHuman: ~The Vermonster - can you tell our other Bank of America Home Loan Servicing customers when your case took place?
~The Vermonster: Sure. It was evening, on November 10th.
GetHuman: Did you reach out to Bank of America Home Loan Servicing, and if so, how?
GetHuman: And which of these common Bank of America Home Loan Servicing customer issues best describes the reason you wanted to talk to them?
(Shows ~The Vermonster a list of common Bank of America Home Loan Servicing problems)
~The Vermonster: "Question" was why I was trying to call.
~The Vermonster's review of Bank of America Home Loan Servicing customer service
GetHuman: So how would you sum up your experience for GetHuman's Bank of America Home Loan Servicing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Vermonster: This number providing me a live person to speak with to get the information I needed @ ** pm on a Friday was a huge. I could not access what I needed via online or their automated system. Thank you for providing this number!
GetHuman: Let's quantify your experience contacting Bank of America Home Loan Servicing. On a scale of 1 to 5, how easy is it go get help on a Bank of America Home Loan Servicing problem?
~The Vermonster: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Vermonster: I'd give them a three out of five on communication.
GetHuman: And what about Bank of America Home Loan Servicing's ability to quickly and effectively address your problem?
~The Vermonster: For that I would say five out of five.
GetHuman: And finally- any advice for other Bank of America Home Loan Servicing customers?
~The Vermonster: Call them early in the day or late. Don't forget any personal or account information you might need for Bank of America Home Loan Servicing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The Vermonster taken from his Bank of America Home Loan Servicing customer service problem that occurred on November 10th, 2017.