Bank of America: the below is the boilerplate r | GetHuman-mdades2

the below is the boilerplate response no

the below is the boilerplate response now to any written request to b of a via their secure message center. I had three questions to ask about my credit card account. they will not answer regular email, and now not even their own center. I cannot even find an address to write to on their website.

Thank you for your inquiry dated 11/15/2015. We regret to inform you that we no longer support this type of inquiry via email.  

A consumer card service specialist will be happy to assist you with your inquiry by using our online Chat service or by phone at 1.800.421.2110. Our dedicated team is available 24 hours per day, 7 days per week. 

We apologize for any inconvenience. Please be assured that we know your time is valuable and would not direct you to contact us by telephone unless absolutely necessary. 

We value you as a customer and appreciate your business. Thank you for choosing Bank of America. 

Sincerely, 
Ebony
Bank of America
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