Bank of New York Mellon: They gave me a number which just tells you to e...
A Bank of New York Mellon customer review by GetHuman user ~none of your business from November 24th, 2017
Background on ~none of your business's case
GetHuman: ~none of your business - can you tell our other Bank of New York Mellon customers when your case took place?
~none of your business: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to Bank of New York Mellon, and if so, how?
GetHuman: And which of these common Bank of New York Mellon customer issues best describes the reason you wanted to talk to them?
(Shows ~none of your business a list of common Bank of New York Mellon problems)
~none of your business: "Question" was why I was trying to call.
~none of your business's review of Bank of New York Mellon customer service
GetHuman: So how would you sum up your experience for GetHuman's Bank of New York Mellon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~none of your business: They gave me a number which just tells you to email. There is no actual person to speak with. The operator was rude and could not speak clear english.
GetHuman: Let's quantify your experience contacting Bank of New York Mellon. On a scale of 1 to 5, how easy is it go get help on a Bank of New York Mellon problem?
~none of your business: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~none of your business: I'd give them a one out of five on communication.
GetHuman: And what about Bank of New York Mellon's ability to quickly and effectively address your problem?
~none of your business: For that I would say four out of five.
GetHuman: And finally- any advice for other Bank of New York Mellon customers?
~none of your business: Call them early in the day or late. Don't forget any personal or account information you might need for Bank of New York Mellon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~none of your business taken from his Bank of New York Mellon customer service problem that occurred on November 15th, 2017.