Bankers Life & Casualty Co: Were not interested in helping..My ** year old...
A Bankers Life & Casualty Co customer review by GetHuman user ~parroth819 from November 2nd, 2017
Background on ~parroth819's case
GetHuman: ~parroth819 - can you tell our other Bankers Life & Casualty Co customers when your case took place?
~parroth819: Yes I can. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Bankers Life & Casualty Co, and if so, how?
GetHuman: And which of these common Bankers Life & Casualty Co customer issues best describes the reason you wanted to talk to them?
(Shows ~parroth819 a list of common Bankers Life & Casualty Co problems)
~parroth819: "None of those really matches why I wanted to call Bankers Life & Casualty Co that day." was why I was trying to call.
~parroth819's review of Bankers Life & Casualty Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Bankers Life & Casualty Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~parroth819: Were not interested in helping..My ** year old Grandmother has been paying into her policy for nearly ** years for long term care, and far as I can tell their really not interested fulfilling their obligation, and appear to be doing everything they can to make it difficult to submit a legitimate claim.
GetHuman: Let's quantify your experience contacting Bankers Life & Casualty Co. On a scale of 1 to 5, how easy is it go get help on a Bankers Life & Casualty Co problem?
~parroth819: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~parroth819: I'd give them a one out of five on communication.
GetHuman: And what about Bankers Life & Casualty Co's ability to quickly and effectively address your problem?
~parroth819: For that I would say one out of five.
GetHuman: And finally- any advice for other Bankers Life & Casualty Co customers?
~parroth819: Call them early in the day or late. Don't forget any personal or account information you might need for Bankers Life & Casualty Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~parroth819 taken from his Bankers Life & Casualty Co customer service problem that occurred on October 30th, 2017.