BareEscentuals.com: had just got the exfoliatoring cleanser on a ex...
A BareEscentuals.com customer review by GetHuman user GetHuman-208409 from November 10th, 2017
Background on GetHuman-208409's case
GetHuman: GetHuman-208409 - can you tell our other BareEscentuals.com customers when your case took place?
GetHuman-208409: Yes. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to BareEscentuals.com, and if so, how?
GetHuman: And which of these common BareEscentuals.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-208409 a list of common BareEscentuals.com problems)
GetHuman-208409: "Complaint" was why I was trying to call.
GetHuman-208409's review of BareEscentuals.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BareEscentuals.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-208409: had just got the exfoliatoring cleanser on a exhange and thought the bottle was used but was told by corporate it is not filled to the top. Also had question about the nourishing face creme as I have had a few bumps under skin and told the three main ingredients that might have caused this. The call was informative and pleasant. The transfer to Corporate was also great.
GetHuman: Let's quantify your experience contacting BareEscentuals.com. On a scale of 1 to 5, how easy is it go get help on a BareEscentuals.com problem?
GetHuman-208409: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-208409: I'd give them a four out of five on communication.
GetHuman: And what about BareEscentuals.com's ability to quickly and effectively address your problem?
GetHuman-208409: For that I would say five out of five.
GetHuman: And finally- any advice for other BareEscentuals.com customers?
GetHuman-208409: Call them early in the day or late. Don't forget any personal or account information you might need for BareEscentuals.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-208409 taken from his BareEscentuals.com customer service problem that occurred on November 2nd, 2017.
BareEscentuals.com
5.00 of 5 stars | 1 reviews
GetHuman-208409's BareEscentuals.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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