Barron's Financial Weekly: I never did connect. The business of our day ha...
A Barron's Financial Weekly customer review by GetHuman user GetHuman-172480 from November 7th, 2017
Background on GetHuman-172480's case
GetHuman: GetHuman-172480 - can you tell our other Barron's Financial Weekly customers when your case took place?
GetHuman-172480: Yes I can. It was late at night, on October 28th.
GetHuman: Did you reach out to Barron's Financial Weekly, and if so, how?
GetHuman: And which of these common Barron's Financial Weekly customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-172480 a list of common Barron's Financial Weekly problems)
GetHuman-172480: "None of those really matches why I wanted to call Barron's Financial Weekly that day." was why I was trying to call.
GetHuman-172480's review of Barron's Financial Weekly customer service
GetHuman: So how would you sum up your experience for GetHuman's Barron's Financial Weekly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-172480: I never did connect. The business of our day had to get attention rather than hanging on a dead phone so long. This added to the frustration that our patrons did not receive the ******* issue for the week due to non-delivery. Algonquin Public Library, Algonquin, IL
GetHuman: Let's quantify your experience contacting Barron's Financial Weekly. On a scale of 1 to 5, how easy is it go get help on a Barron's Financial Weekly problem?
GetHuman-172480: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-172480: I'd give them a three out of five on communication.
GetHuman: And what about Barron's Financial Weekly's ability to quickly and effectively address your problem?
GetHuman-172480: For that I would say five out of five.
GetHuman: And finally- any advice for other Barron's Financial Weekly customers?
GetHuman-172480: Call them early in the day or late. Don't forget any personal or account information you might need for Barron's Financial Weekly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-172480 taken from his Barron's Financial Weekly customer service problem that occurred on October 28th, 2017.
Barron's Financial Weekly
2.50 of 5 stars | 8 reviews
GetHuman-172480's Barron's Financial Weekly Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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