Basinshopping.com: I was looking for a few suggestions on what to...
A Basinshopping.com customer review by GetHuman user ~Burnerrider from November 9th, 2017
Background on ~Burnerrider's case
GetHuman: ~Burnerrider - can you tell our other Basinshopping.com customers when your case took place?
~Burnerrider: Yes. It was morning, on November 4th.
GetHuman: Did you reach out to Basinshopping.com, and if so, how?
GetHuman: And which of these common Basinshopping.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Burnerrider a list of common Basinshopping.com problems)
~Burnerrider: "Track order" was why I was trying to call.
~Burnerrider's review of Basinshopping.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Basinshopping.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Burnerrider: I was looking for a few suggestions on what to get for a new board last fall. The sales team made a few solid recommendations and I ended up purchasing a Salomon Burner from them. Super fast shipping and Great service. I will definitely buy from them again.
GetHuman: Let's quantify your experience contacting Basinshopping.com. On a scale of 1 to 5, how easy is it go get help on a Basinshopping.com problem?
~Burnerrider: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Burnerrider: I'd give them a five out of five on communication.
GetHuman: And what about Basinshopping.com's ability to quickly and effectively address your problem?
~Burnerrider: For that I would say five out of five.
GetHuman: And finally- any advice for other Basinshopping.com customers?
~Burnerrider: Call them early in the day or late. Don't forget any personal or account information you might need for Basinshopping.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Burnerrider taken from his Basinshopping.com customer service problem that occurred on November 4th, 2017.
Basinshopping.com
5.00 of 5 stars | 2 reviews
~Burnerrider's Basinshopping.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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