Bath & Body Works: This is NOT the number for online ordering,*the...

A Bath & Body Works customer review by GetHuman user ~Miaisawesome from November 14th, 2017

Background on ~Miaisawesome's case

GetHuman: ~Miaisawesome - can you tell our other Bath & Body Works customers when your case took place?
~Miaisawesome: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to Bath & Body Works, and if so, how?
~Miaisawesome: I used the 800-756-5005 number I found for on the GetHuman Bath & Body Works customer phone number page I was on: Bath & Body Works Customer Service Phone Number
GetHuman: And which of these common Bath & Body Works customer issues best describes the reason you wanted to talk to them?
(Shows ~Miaisawesome a list of common Bath & Body Works problems)
~Miaisawesome: "Complaint" was why I was trying to call.

~Miaisawesome's review of Bath & Body Works customer service

GetHuman: So how would you sum up your experience for GetHuman's Bath & Body Works customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Miaisawesome: This is NOT the number for online ordering,*the number for online ordering is:***************I had to be transferred.
GetHuman: Let's quantify your experience contacting Bath & Body Works. On a scale of 1 to 5, how easy is it go get help on a Bath & Body Works problem?
~Miaisawesome: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Miaisawesome: I'd give them a five out of five on communication.
GetHuman: And what about Bath & Body Works's ability to quickly and effectively address your problem?
~Miaisawesome: For that I would say two out of five.
GetHuman: And finally- any advice for other Bath & Body Works customers?
~Miaisawesome: Call them early in the day or late. Don't forget any personal or account information you might need for Bath & Body Works to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Miaisawesome taken from his Bath & Body Works customer service problem that occurred on November 8th, 2017.

Bath & Body Works

4.00 of 5 stars | 31 reviews

~Miaisawesome's Bath & Body Works Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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