Bath & Body Works: ok she could not resolve my problem it was extr...
A Bath & Body Works customer review by GetHuman user ~ceabrease from November 15th, 2017
Background on ~ceabrease's case
GetHuman: ~ceabrease - can you tell our other Bath & Body Works customers when your case took place?
~ceabrease: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Bath & Body Works, and if so, how?
GetHuman: And which of these common Bath & Body Works customer issues best describes the reason you wanted to talk to them?
(Shows ~ceabrease a list of common Bath & Body Works problems)
~ceabrease: "Warranty claim" was why I was trying to call.
~ceabrease's review of Bath & Body Works customer service
GetHuman: So how would you sum up your experience for GetHuman's Bath & Body Works customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ceabrease: ok she could not resolve my problem it was extremely frustrating placed an order and stated I did not have the correct address, which is ridiculous as I have lived at this address for more ** years. I have been ableto order on line in the past without a problem, lost the old credit card and got this new one, I have called the credit union in regards to this and they say there is no problem so I dont know what the **** is happening,now to top it off I am unable to get the promos and discounts, very frustrating I would like to know where the credit card compnay thinks I live, well just another lovely day in paradise. Its amazain that walmart nor does kohls have aproblem or qvc, or hsn have a problem just bath and body for some reaso
GetHuman: Let's quantify your experience contacting Bath & Body Works. On a scale of 1 to 5, how easy is it go get help on a Bath & Body Works problem?
~ceabrease: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ceabrease: I'd give them a four out of five on communication.
GetHuman: And what about Bath & Body Works's ability to quickly and effectively address your problem?
~ceabrease: For that I would say five out of five.
GetHuman: And finally- any advice for other Bath & Body Works customers?
~ceabrease: Call them early in the day or late. Don't forget any personal or account information you might need for Bath & Body Works to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ceabrease taken from his Bath & Body Works customer service problem that occurred on November 11th, 2017.