BatterySharks.com: I had troubles determining which battery will...
A BatterySharks.com customer review by GetHuman user ~Mike from November 11th, 2017
Background on ~Mike's case
GetHuman: ~Mike - can you tell our other BatterySharks.com customers when your case took place?
~Mike: Yes. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to BatterySharks.com, and if so, how?
GetHuman: And which of these common BatterySharks.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Mike a list of common BatterySharks.com problems)
~Mike: "Make a purchase" was why I was trying to call.
~Mike's review of BatterySharks.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BatterySharks.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mike: I had troubles determining which battery will suit my needs so I called and almost immediately I got connected to one of their customer service reps. He was very helpful and I also got advised on the proper way of expanding the battery lifetime.
GetHuman: Let's quantify your experience contacting BatterySharks.com. On a scale of 1 to 5, how easy is it go get help on a BatterySharks.com problem?
~Mike: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mike: I'd give them a five out of five on communication.
GetHuman: And what about BatterySharks.com's ability to quickly and effectively address your problem?
~Mike: For that I would say three out of five.
GetHuman: And finally- any advice for other BatterySharks.com customers?
~Mike: Call them early in the day or late. Don't forget any personal or account information you might need for BatterySharks.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mike taken from his BatterySharks.com customer service problem that occurred on November 2nd, 2017.
BatterySharks.com
5.00 of 5 stars | 2 reviews
~Mike's BatterySharks.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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