Beazer Homes USA, Inc.: first staff said would transfer the call but 'a...
A Beazer Homes USA, Inc. customer review by GetHuman user ~m from November 17th, 2017
Background on ~m's case
GetHuman: ~m - can you tell our other Beazer Homes USA, Inc. customers when your case took place?
~m: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to Beazer Homes USA, Inc., and if so, how?
GetHuman: And which of these common Beazer Homes USA, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~m a list of common Beazer Homes USA, Inc. problems)
~m: "Warranty claim" was why I was trying to call.
~m's review of Beazer Homes USA, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Beazer Homes USA, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~m: first staff said would transfer the call but 'accidentally' cut off. *nd staff gave a useful phone number to the right person.
GetHuman: Let's quantify your experience contacting Beazer Homes USA, Inc.. On a scale of 1 to 5, how easy is it go get help on a Beazer Homes USA, Inc. problem?
~m: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~m: I'd give them a one out of five on communication.
GetHuman: And what about Beazer Homes USA, Inc.'s ability to quickly and effectively address your problem?
~m: For that I would say one out of five.
GetHuman: And finally- any advice for other Beazer Homes USA, Inc. customers?
~m: Call them early in the day or late. Don't forget any personal or account information you might need for Beazer Homes USA, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~m taken from his Beazer Homes USA, Inc. customer service problem that occurred on November 12th, 2017.
Beazer Homes USA, Inc.
1.00 of 5 stars | 4 reviews
~m's Beazer Homes USA, Inc. Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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