Bed Bath & Beyond: At times, it is very difficult to find an assoc...
A Bed Bath & Beyond customer review by GetHuman user ~mouthpiece from November 11th, 2017
Background on ~mouthpiece's case
GetHuman: ~mouthpiece - can you tell our other Bed Bath & Beyond customers when your case took place?
~mouthpiece: Yup. It was morning, on November 6th.
GetHuman: Did you reach out to Bed Bath & Beyond, and if so, how?
GetHuman: And which of these common Bed Bath & Beyond customer issues best describes the reason you wanted to talk to them?
(Shows ~mouthpiece a list of common Bed Bath & Beyond problems)
~mouthpiece: "Warranty claim" was why I was trying to call.
~mouthpiece's review of Bed Bath & Beyond customer service
GetHuman: So how would you sum up your experience for GetHuman's Bed Bath & Beyond customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mouthpiece: At times, it is very difficult to find an associate to help find an item in the store. The store appears very cluttered with so many items displayed everywhere that sometimes it is over-whelming. I love the fact that there are so many items that i need or choose to purchase and the frequency of discounts and dollars off is a good incentive to buy.
GetHuman: Let's quantify your experience contacting Bed Bath & Beyond. On a scale of 1 to 5, how easy is it go get help on a Bed Bath & Beyond problem?
~mouthpiece: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mouthpiece: I'd give them a three out of five on communication.
GetHuman: And what about Bed Bath & Beyond's ability to quickly and effectively address your problem?
~mouthpiece: For that I would say five out of five.
GetHuman: And finally- any advice for other Bed Bath & Beyond customers?
~mouthpiece: Call them early in the day or late. Don't forget any personal or account information you might need for Bed Bath & Beyond to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mouthpiece taken from his Bed Bath & Beyond customer service problem that occurred on November 6th, 2017.