Bed Bath & Beyond: Everything was good...I don't like the new coup...
A Bed Bath & Beyond customer review by GetHuman user ~jean from November 12th, 2017
Background on ~jean's case
GetHuman: ~jean - can you tell our other Bed Bath & Beyond customers when your case took place?
~jean: Sure. It was afternoon, on November 4th.
GetHuman: Did you reach out to Bed Bath & Beyond, and if so, how?
GetHuman: And which of these common Bed Bath & Beyond customer issues best describes the reason you wanted to talk to them?
(Shows ~jean a list of common Bed Bath & Beyond problems)
~jean: "Returns" was why I was trying to call.
~jean's review of Bed Bath & Beyond customer service
GetHuman: So how would you sum up your experience for GetHuman's Bed Bath & Beyond customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jean: Everything was good...I don't like the new coupons with the **% option...I take the time to drive to your store to get the **% and if I'm only going to get **% then I will save the gas and go to Walmart...it is much closer....
GetHuman: Let's quantify your experience contacting Bed Bath & Beyond. On a scale of 1 to 5, how easy is it go get help on a Bed Bath & Beyond problem?
~jean: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jean: I'd give them a two out of five on communication.
GetHuman: And what about Bed Bath & Beyond's ability to quickly and effectively address your problem?
~jean: For that I would say five out of five.
GetHuman: And finally- any advice for other Bed Bath & Beyond customers?
~jean: Call them early in the day or late. Don't forget any personal or account information you might need for Bed Bath & Beyond to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jean taken from his Bed Bath & Beyond customer service problem that occurred on November 4th, 2017.