Bed Bath & Beyond: My husband and I are always taken care of right...
A Bed Bath & Beyond customer review by GetHuman user ~lori from November 11th, 2017
Background on ~lori's case
GetHuman: ~lori - can you tell our other Bed Bath & Beyond customers when your case took place?
~lori: Sure. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Bed Bath & Beyond, and if so, how?
GetHuman: And which of these common Bed Bath & Beyond customer issues best describes the reason you wanted to talk to them?
(Shows ~lori a list of common Bed Bath & Beyond problems)
~lori: "Overcharge/Strange charge" was why I was trying to call.
~lori's review of Bed Bath & Beyond customer service
GetHuman: So how would you sum up your experience for GetHuman's Bed Bath & Beyond customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lori: My husband and I are always taken care of right away when we shop at Bed, Bath & Beyond. We always go back because the prices are good and so is the service.
GetHuman: Let's quantify your experience contacting Bed Bath & Beyond. On a scale of 1 to 5, how easy is it go get help on a Bed Bath & Beyond problem?
~lori: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lori: I'd give them a one out of five on communication.
GetHuman: And what about Bed Bath & Beyond's ability to quickly and effectively address your problem?
~lori: For that I would say four out of five.
GetHuman: And finally- any advice for other Bed Bath & Beyond customers?
~lori: Call them early in the day or late. Don't forget any personal or account information you might need for Bed Bath & Beyond to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lori taken from his Bed Bath & Beyond customer service problem that occurred on November 4th, 2017.