Bedbathstore.com: Returned curtains to this company at the end of...
A Bedbathstore.com customer review by GetHuman user GetHuman-308312 from November 21st, 2017
Background on GetHuman-308312's case
GetHuman: GetHuman-308312 - can you tell our other Bedbathstore.com customers when your case took place?
GetHuman-308312: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to Bedbathstore.com, and if so, how?
GetHuman: And which of these common Bedbathstore.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-308312 a list of common Bedbathstore.com problems)
GetHuman-308312: "Cancel order" was why I was trying to call.
GetHuman-308312's review of Bedbathstore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bedbathstore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-308312: Returned curtains to this company at the end of January and was told I would recieve credit back within ** days. It is now May *st, i have not received credt and the phone line has been down ever sense!! WTH!!!!!
GetHuman: Let's quantify your experience contacting Bedbathstore.com. On a scale of 1 to 5, how easy is it go get help on a Bedbathstore.com problem?
GetHuman-308312: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-308312: I'd give them a one out of five on communication.
GetHuman: And what about Bedbathstore.com's ability to quickly and effectively address your problem?
GetHuman-308312: For that I would say four out of five.
GetHuman: And finally- any advice for other Bedbathstore.com customers?
GetHuman-308312: Call them early in the day or late. Don't forget any personal or account information you might need for Bedbathstore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-308312 taken from his Bedbathstore.com customer service problem that occurred on November 19th, 2017.