This company is a fraud! I ordered a duvet onli...

A customer review by GetHuman user GetHuman-228438 from November 15th, 2017

Background on GetHuman-228438's case

GetHuman: GetHuman-228438 - can you tell our other customers when your case took place?
GetHuman-228438: Yup. It was middle of the night, on November 9th.
GetHuman: Did you reach out to, and if so, how?
GetHuman-228438: I used a help page I found on the GetHuman customer service contact info page: Contact Customer Service
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-228438 a list of common problems
GetHuman-228438: "Warranty claim" was why I was trying to contact.

GetHuman-228438's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-228438: This company is a fraud! I ordered a duvet online and got a weird feeling about it as there wasn't a confirmation e-mail, sent so i did some research.. The phone number on the website doesn't forward onto customer service, it is a dead line. I had gotten ahold of their phone number ((***)***-****) by contacting my credit card company, in an attempt to block their charge. Once I contacted them you can only speak to a women who can't help you with anything but will forward your call to a women's voicemail who has a su****iously similar sounding voice to the women who answered the phone initially. I also started receiving spam text messages, which i have never had, immediately after placing the order, which they ask for a contact phone number in. Save your time and money. I would ***ume that most of the other positive reviews could be a form of cover up.. very well done scam!
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
GetHuman-228438: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-228438: I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
GetHuman-228438: For that I would say one out of five.
GetHuman: And finally- any advice for other customers?
GetHuman-228438: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-228438 taken from his customer service problem that occurred on November 9th, 2017.

1.00 of 5 stars | 1 reviews ReviewsHow to contact Beddingstyle.comGeneral customer service info
GetHuman-228438's Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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