Beigephone: Frank was extremely helpful. I had an issue wit...
A Beigephone customer review by GetHuman user ~BrianLee from November 24th, 2017
Background on ~BrianLee's case
GetHuman: ~BrianLee - can you tell our other Beigephone customers when your case took place?
~BrianLee: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Beigephone, and if so, how?
GetHuman: And which of these common Beigephone customer issues best describes the reason you wanted to talk to them?
(Shows ~BrianLee a list of common Beigephone problems)
~BrianLee: "Complaint" was why I was trying to call.
~BrianLee's review of Beigephone customer service
GetHuman: So how would you sum up your experience for GetHuman's Beigephone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BrianLee: Frank was extremely helpful. I had an issue with activating my new iPhone *S on pageplus cellular, he fixed it in under ** seconds. Great company, great support staff.
GetHuman: Let's quantify your experience contacting Beigephone. On a scale of 1 to 5, how easy is it go get help on a Beigephone problem?
~BrianLee: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BrianLee: I'd give them a four out of five on communication.
GetHuman: And what about Beigephone's ability to quickly and effectively address your problem?
~BrianLee: For that I would say three out of five.
GetHuman: And finally- any advice for other Beigephone customers?
~BrianLee: Call them early in the day or late. Don't forget any personal or account information you might need for Beigephone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BrianLee taken from his Beigephone customer service problem that occurred on November 23rd, 2017.
Beigephone
1.00 of 5 stars | 7 reviews
~BrianLee's Beigephone Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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